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What is bullying at work?

Bullying can be defined in many ways but is generally behaviour that is identified as a misuse of power. It is usually persistent (i.e. more than a one-off incident), is offensive, abusive, intimidating, malicious or insulting behaviour, unfair use of sanctions. This makes the recipient feel upset, threatened, humiliated or vulnerable and undermines self-confidence.

Bullying behaviour is largely identified not so much by what has actually been done, but rather by the effect that it has on its target(s).

Examples of bullying include:-

  • persistently criticising an individual unnecessarily;
  • shouting at colleagues in public or private;
  • deliberate isolation by ignoring or excluding a person;
  • withholding information or removing areas of responsibility without justification;
  • spreading malicious rumours;
  • making inappropriate personal comments;
  • blocking leave or training applications without reason;
  • setting objectives with impossible deadlines with the deliberate intention of undermining an individual;
  • deliberate misrepresentation of the views of senior management;
  • undermining a person's self respect by condescending, paternalistic or threatening treatment that humiliates, intimidates or demeans.

However, legitimate and constructive fair criticism of an employee's performance or behaviour at work is not bullying. It is also recognised that an occasional raised voice or argument does not constitute bullying.

 The Legal Position 

The employer has duties to ensure the physical and psychological health, safety and welfare of employees at work under health and safety legislation. This includes assessing the causes of stress at work and introducing measures to reduce or prevent stress.

 What you should do if you are being bullied

Your UNISON representative is able to assist you if you are being bullied, including supporting you in making a complaint. We also encourage Members to talk to their local Manager and/or HR contact if you feel able to do so. 

 Bullying in the workplace is unacceptable. Contact your UNISON representative if it is happening to you.